Peace of mind for families
TheirCall is a warm, friendly AI that phones your elderly parent every day for a gentle chat — and reports back to you in plain English. No apps. No gadgets. No setup on their end. Just the phone call they've always answered.
What families tell us
"I ring Mum every day — but I never know if she's just saying she's fine."
The worry that never quite goes away
01
You call. They say they're fine. But "fine" covers a lot of ground. Did they eat today? Have they spoken to anyone? That slightly flat tone in their voice — does it mean something?
02
A care home feels too much. They're not at that stage. But the gap between full residential care and hoping for the best feels uncomfortably wide.
03
Technology is not the answer. You've tried. A phone full of apps they won't use. A tablet that lives in a drawer. A video call they find exhausting. They trust a phone call. That's it.
04
You're doing your best from a distance. You have work, children, a life. The guilt of not knowing whether today was a good day or a hard one sits quietly in the background of everything.
How TheirCall works
Your elderly parent never touches any technology. They don't need to. The phone rings at a time you choose. They answer. TheirCall does the rest.
We called it TheirCall for a reason. The daily phone call is theirs — warm, familiar, something to look forward to. And staying independent, in their own home, on their own terms? That's their call too. Yours is simply knowing they're okay.
The AI does the work
TheirCall doesn't follow a script or tick boxes. It listens, asks thoughtful follow-up questions, and naturally draws out how your parent is really doing — day after day, building a picture over time. No configuration required. It just knows how to have a good conversation.
The phone rings
A warm, natural voice calls your parent at the time you've chosen. Familiar from the very first call. Something to look forward to.
A proper conversation
Not a form. Not a checklist. A real chat — about sleep, about meals, about the weather, about how the knee is doing. They talk. The AI listens, and gently asks more.
You receive a plain-English summary
Not medical jargon. Not a transcript. Just: how were they? What did they talk about? How did they seem?
Alerts when something's different
If they mention dizziness twice in a week, or go quiet when they're usually chatty — you get a text immediately. Not next week's summary. Now.
What no human service can do
Most services start fresh every call. With TheirCall, every conversation builds on the last. After a few weeks, your mum's family, her routines, the names of her friends are all remembered. After a few months, the smallest change — a quieter tone, a missed bit of news — gets noticed before your mum has to mention it.
Week one
“How do you take your tea?”
Warm, friendly small talk. Learning the basics: names, family, what your mum likes to talk about, what makes her laugh. The first calls lay the foundation.
Month one
“How's Joan? You mentioned she wasn't well.”
Names remembered. Threads picked up from yesterday and last week. Your mum starts looking forward to the calls because they feel like a proper conversation with someone who knows her.
Month three
“You've sounded a bit tired this week. Everything alright?”
Baselines established. Subtle changes noticed. The kind of thing a daughter living next door might pick up on — picked up on for you, and flagged the same morning if it matters.
Every call makes the next one richer. That's what turns a daily call into a genuine companion — one that notices what matters and tells you when it does.
Simple, honest pricing
Family
£99
per month — cancel any time
Daily calls and a plain-English weekly summary. You know they're okay.
Family Plus
£129
per month — cancel any time
Everything in Family, plus a daily summary and monthly trend report — more detail, more often.
Why families trust us
Not a medical device
TheirCall is a wellbeing companion, not a healthcare product. There are no electrodes, no monitoring patches, no medical claims. Just a warm daily conversation.
Private. Secure. Regulated.
All conversations are encrypted end to end. Summaries are shared only with family members you choose — never sold, never shared with advertisers. Call data is automatically deleted after 90 days. TheirCall Ltd is a registered UK company, built to ISO 27001 and ISO 42001 principles.
Safety built in
If something concerning comes up during a call, you receive an alert immediately so you can act.
Works on any phone
Landline, mobile — it doesn't matter. If your parent can answer a call, TheirCall works. No downloads. No setup on their end.
Cancel any time
No contracts. No annual lock-in. If TheirCall isn't right for your family, you cancel in one click. We'd rather earn your continued trust than hold it hostage.
Pause whenever you need
Hospital stay? Holiday? You can pause calls at any time and resume when ready. TheirCall fits around your family's life — not the other way around.
From families like yours
"Mum has never taken to apps or video calls. But she answers the phone — she's done that her whole life. That's all TheirCall needs."
Waitlist member, Manchester
"I live three hours away. I call every day but I always wonder what she's not telling me. Having something that gently asks and actually listens — that's what I've been looking for."
Waitlist member, London
Questions we're asked a lot
Will my parent know it's an AI?
We encourage honesty. Families can choose how to introduce TheirCall — some say "this is a voice that'll ring for a chat", others explain it's AI. Most elderly people, once they've had a call or two, simply enjoy it for what it is.
What if they don't answer?
TheirCall tries again later in the day. If there's no answer after two attempts, you get a notification straight away. You decide what that means — sometimes it's just a long bath.
How natural does the voice sound?
Remarkably natural. We use professional-grade AI voice technology — the same kind used in the most sophisticated voice applications available today. Most people cannot tell it is not a person on a phone call. We offer warm, natural UK accents.
What if my parent says something worrying?
If they mention a fall, pain, dizziness, or anything that sounds concerning, you receive a text alert immediately. The AI is designed to gently explore rather than move on — so you get real information, not surface answers.
What does the AI actually talk about?
TheirCall is designed to have genuine, natural conversations — not run through a checklist. It asks about sleep, meals, how they're feeling, what's on their mind. Over time it learns what matters to your parent and the conversations become richer. No configuration needed.
When will TheirCall be available?
We're in final development now and taking waitlist registrations. Waitlist members will be the first to know when we launch.
Join the waitlist
TheirCall is coming soon. Join the waitlist and we'll let you know the moment we're ready.
No payment required. No spam. Unsubscribe any time.
🇬🇧 Currently available in the United Kingdom only.
TheirCall is a friendly companion and family update service — not a medical device. It does not provide medical advice. If you have concerns about your relative's health, always contact their GP.